@font-face{font-family:Plex;src:url('/static/assets/fonts/IBMPlexSansArabic-Regular.woff2') format('woff2');font-weight:400;font-display:swap}
@font-face{font-family:Plex;src:url('/static/assets/fonts/IBMPlexSansArabic-SemiBold.woff2') format('woff2');font-weight:600 800;font-display:swap}
@font-face{font-family:Bosch;src:url('/static/assets/fonts/bosch.woff2') format('woff2');font-display:swap}
@font-face{font-family:Shekari;src:url('/static/assets/fonts/B-Shekari-Regular.woff2') format('woff2');font-display:swap}
@font-face{font-family:Cedarville;src:url('/static/assets/fonts/CedarvilleCursive-Regular.woff2') format('woff2');font-display:swap}
:root{--blue:#62c6c6;--aqua:#7fdbc4;--coral:#ff6857;--sand:#fadcb4;--pink:#f585ff;--ink:#173432;--muted:#647c7b;--paper:#fbfaf7;--line:#d9e2de;--white:#fff;--shadow:0 15px 55px #1734320b;--danger:#9f2c22}
*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:Plex,Arial,sans-serif;line-height:1.6}button,input,select,textarea{font:inherit}button,a,input,select,textarea{touch-action:manipulation}button,a{ -webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}a{color:inherit}img{max-width:100%;display:block}h1,h2,h3,p{margin:0}h1,h2,h3{font-weight:400;line-height:1.35}h1{font-size:clamp(38px,5.4vw,78px)}h2{font-size:clamp(26px,3vw,40px)}h3{font-size:23px}[lang=en] h1,[lang=en] h2,[lang=en] .brand-title{font-family:Bosch,Georgia,serif}small,.muted{color:var(--muted)}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--blue);outline-offset:4px}.skip{position:fixed;top:-100px;z-index:100;background:white;padding:12px}.skip:focus{top:0}.loading{min-height:100vh;display:grid;place-items:center;font-size:40px}.wrap{max-width:1320px;margin:auto;padding:0 36px}.topbar{height:90px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:24px;background:var(--paper);padding:0 max(28px,calc((100vw - 1250px)/2));position:relative;z-index:2}.brand-lockup{display:flex;align-items:center;gap:15px;text-decoration:none}.brand-lockup strong{display:block;font-size:21px;font-weight:500}.brand-lockup small{font-size:12px}.logo-tile{display:grid;place-items:center;width:78px;height:54px;border-radius:17px;background:var(--blue);padding:10px 18px}.logo-tile img{width:100%}.top-actions,.row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.pill,.btn{border:1px solid var(--line);border-radius:14px;background:white;color:var(--ink);padding:12px 22px;font-weight:600;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:9px;line-height:1.5}.pill{border-radius:100px;padding:8px 18px;font-size:14px}.btn:hover,.pill:hover{border-color:var(--blue);transform:translateY(-1px)}.btn.primary{background:var(--coral);border-color:var(--coral)}.btn.teal{background:var(--blue);border-color:var(--blue)}.btn.dark{background:var(--ink);border-color:var(--ink);color:white}.btn.ghost{background:transparent}.btn.small{padding:8px 14px;font-size:14px}.btn.full{width:100%}.btn.danger{background:#fff0ed;border-color:#ffc4bb;color:var(--danger)}.accent{color:var(--coral)}.script{font-family:Shekari,Plex,sans-serif;font-size:34px;color:var(--muted)}[lang=en] .script{font-family:Cedarville,cursive}.eyebrow{letter-spacing:.02em;font-size:14px;font-weight:600;display:flex;align-items:center;gap:10px}.eyebrow:before{content:'';height:2px;width:30px;background:var(--coral)}.hero{min-height:660px;display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:40px;padding-block:66px 44px;position:relative}.hero-copy{max-width:650px;position:relative;z-index:1}.hero h1{margin:16px 0 20px}.hero p{font-size:20px;color:var(--muted);max-width:490px;margin-bottom:27px}.hero-art{height:515px;position:relative;background:var(--aqua);border-radius:160px 160px 40px 40px;overflow:hidden;isolation:isolate}.hero-art:before{content:'';position:absolute;width:230px;height:230px;border-radius:50%;background:var(--sand);top:35px;left:45px}.hero-art .landscape{position:absolute;width:150%;max-width:none;bottom:0;left:-25%;height:57%;object-fit:cover;object-position:center}.hero-art .big-logo{position:absolute;width:210px;top:95px;left:50%;transform:translateX(-50%);z-index:2}.hero-art .palm{position:absolute;width:190px;right:-28px;top:70px;transform:rotate(-10deg)}.hero-art .flower{position:absolute;width:130px;left:0;top:240px;animation:float 9s ease-in-out infinite}.hero-art .star{position:absolute;width:80px;right:32px;bottom:160px;animation:float 7s ease-in-out infinite}.tiny-note{font-size:13px;color:var(--muted);margin-top:14px}.steps-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin:20px auto 65px}.step-item{display:flex;gap:15px;align-items:center;padding:18px;border-top:1px solid var(--line)}.num{width:40px;height:40px;background:var(--sand);border-radius:50%;display:grid;place-items:center;flex-shrink:0;font-size:14px}.footer{padding:25px;text-align:center;border-top:1px solid var(--line);font-size:13px;color:var(--muted)}.ambient{position:fixed;pointer-events:none;z-index:-1;opacity:.08;width:210px}.ambient.palm{right:-65px;top:34%}.ambient.flower{left:-80px;bottom:0}.page-heading{margin:38px 0 28px}.page-heading p{margin-top:10px;color:var(--muted);font-size:17px}.panel{background:white;border:1px solid var(--line);border-radius:26px;padding:30px;box-shadow:var(--shadow)}.form-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;margin-bottom:70px;align-items:start}.aside-card{background:var(--ink);color:white;border-radius:26px;padding:30px;position:sticky;top:25px;overflow:hidden}.aside-card img{height:150px;margin:15px auto;opacity:.65}.aside-card h2{font-size:29px;margin:15px 0}.aside-card p{color:#b7cfca;font-size:15px}.aside-card .script{color:var(--aqua)}.section-head{display:flex;justify-content:space-between;align-items:start;gap:18px;margin-bottom:24px}.section-head p{color:var(--muted);margin-top:6px}.form-section+.form-section{border-top:1px solid var(--line);padding-top:30px;margin-top:30px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.field{display:flex;flex-direction:column;gap:7px}.field>span,.field>label{font-size:14px;font-weight:600}.field.wide{grid-column:1/-1}input,select,textarea{width:100%;min-width:0;border:1px solid #d3dcda;border-radius:13px;background:#fcfbf8;padding:13px 15px;color:var(--ink);outline:none}input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 4px #62c6c61a}input[type=checkbox],input[type=radio]{width:auto;min-height:18px}input[type=file]{font-size:13px;background:#f4faf7;border-style:dashed;padding:20px}textarea{resize:vertical;min-height:110px}select{min-height:54px}input[type=tel],input[type=number],input[type=password],input[type=datetime-local]{direction:ltr;text-align:start}label.req>span:after{content:' *';color:var(--coral)}.choice-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:24px}.choice{padding:20px;border:1px solid var(--line);border-radius:17px;background:white;text-align:start;display:flex;align-items:center;gap:14px;font-size:20px}.choice.selected{background:#e6f7f3;border:2px solid var(--blue)}.choice .choice-icon{font-size:24px}.choice small{font-size:13px;display:block;font-weight:400}.hint{font-size:12px;color:var(--muted);font-weight:400}.error{padding:12px 16px;border:1px solid #ffc5bc;border-radius:12px;background:#fff0ed;color:var(--danger);margin-block:15px}.error:empty{display:none}.success-box{text-align:center;max-width:670px;margin:65px auto;padding:40px}.success-box img{width:100px;margin:0 auto 20px}.ticket-number{font-size:36px;direction:ltr;unicode-bidi:isolate;display:block;font-weight:600;margin:18px 0}.login-shell{min-height:100vh;background:var(--blue);padding:6vh 30px;display:grid;place-items:center}.login-card{width:min(1150px,100%);min-height:680px;display:grid;grid-template-columns:1fr 1fr;border-radius:40px;overflow:hidden;background:var(--paper);box-shadow:0 25px 70px #17343222}.login-form{padding:65px;display:flex;flex-direction:column;justify-content:center}.login-form h1{font-size:51px;margin:15px 0}.login-form .role-tabs{margin:25px 0;display:flex;gap:12px}.role-tabs button{flex:1}.role-tabs .selected{background:var(--sand);border-color:var(--sand)}.login-art{background:var(--ink);color:white;position:relative;overflow:hidden;padding:60px;display:flex;flex-direction:column;justify-content:space-between;isolation:isolate}.login-art:before{content:'';position:absolute;width:250px;height:250px;background:var(--coral);border-radius:50%;top:-90px;right:-90px;z-index:-1}.login-art:after{content:'';position:absolute;width:190px;height:190px;background:var(--aqua);border-radius:50%;bottom:-100px;left:-55px;z-index:-1}.login-art .login-logo{width:160px}.login-art .surf{position:absolute;height:70%;width:auto;right:4%;bottom:-10px;opacity:.4;z-index:-1;transform:rotate(7deg)}.login-art h2{font-size:clamp(40px,4vw,62px);margin-block:40px 20px}.login-art p{color:#adc5c0;font-size:18px}.password-wrap{position:relative}.password-wrap input{padding-inline-end:80px}.password-wrap button{position:absolute;inset-inline-end:10px;top:11px;background:none;border:0;color:var(--muted)}.demo-banner{background:var(--sand);color:var(--ink);padding:8px 20px;text-align:center;font-size:13px}.workspace-nav{display:flex;gap:10px;border-bottom:1px solid var(--line);padding:20px 0}.workspace-nav button{border:0;background:none;padding:10px 20px;color:var(--muted);border-radius:12px}.workspace-nav button.active{background:var(--ink);color:white}.summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:25px 0}.metric{background:white;border:1px solid var(--line);border-radius:20px;padding:20px}.metric:nth-child(1){background:#e7f7f2}.metric:nth-child(2){background:#fff1e0}.metric strong{display:block;font-size:35px;line-height:1.4}.metric small{font-size:13px}.toolbar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:25px 0 18px}.filters{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:24px}.filters input,.filters select{background:white;font-size:13px;min-height:45px;padding:10px}.filter-label{font-size:12px;color:var(--muted)}.tabs{display:flex;gap:8px;flex-wrap:wrap}.tabs button{background:white;border:1px solid var(--line);border-radius:100px;padding:8px 17px;color:var(--muted)}.tabs button.active{background:var(--ink);color:white;border-color:var(--ink)}.live{font-size:12px;color:var(--muted);display:flex;gap:7px;align-items:center;white-space:nowrap}.live:before{content:'';width:7px;height:7px;background:#2d866b;border-radius:50%;box-shadow:0 0 0 4px #7fdbc42b}.ticket-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:45px}.ticket-card{border:1px solid var(--line);border-radius:22px;background:white;padding:24px;cursor:pointer;text-align:start;box-shadow:var(--shadow);transition:transform .2s,border-color .2s;color:var(--ink)}.ticket-card:hover{transform:translateY(-3px);border-color:var(--blue)}.ticket-card.unread{border-color:#f39d91;border-inline-start:5px solid var(--coral)}.ticket-card .number{font-size:25px;font-weight:600;direction:ltr;display:inline-block;unicode-bidi:isolate;margin:10px 0}.ticket-card h3{font-size:19px;margin-bottom:3px}.card-top{display:flex;justify-content:space-between;gap:10px;align-items:center}.badge{font-size:11px;display:inline-flex;align-items:center;gap:5px;border-radius:100px;padding:4px 10px;background:#edf4f1;color:#365852;white-space:nowrap}.badge.red{background:#fff0ec;color:#ac3729}.badge.gold{background:#fff0db;color:#7b5420}.badge.purple{background:#f8e8fa;color:#7d3282}.badge.green{background:#e1f5eb;color:#22684d}.card-meta{font-size:13px;color:var(--muted);margin:14px 0;padding-bottom:14px;border-bottom:1px solid var(--line)}.status-row{display:flex;flex-wrap:wrap;gap:7px}.status{font-size:11px;display:inline-flex;align-items:center;gap:5px}.status.pending:before{content:'◷';color:#a46e24;font-size:16px}.status.done:before{content:'✓';color:#297153}.card-foot{display:flex;justify-content:space-between;color:var(--muted);font-size:12px;margin-top:16px}.empty{padding:55px 25px;text-align:center;grid-column:1/-1}.empty img{height:100px;margin:0 auto 20px}.empty p{color:var(--muted);margin-top:10px}.detail-header{margin:30px 0;display:flex;justify-content:space-between;gap:20px;align-items:center}.detail-header h1{font-size:38px}.detail-grid{display:grid;grid-template-columns:1fr 340px;gap:24px;align-items:start;margin-bottom:50px}.detail-main{display:grid;gap:22px}.detail-main .panel{padding:28px}.department.support{border-top:5px solid var(--blue)}.department.finance{border-top:5px solid var(--sand)}.department.hr{border-top:5px solid var(--pink)}.department .section-head{margin-bottom:20px}.detail-aside{display:grid;gap:20px}.timer-card{background:var(--ink);color:white}.timer-card h3{font-size:19px}.timer-line{padding:17px 0;border-bottom:1px solid #ffffff20}.timer-line:last-child{border:0}.timer-line strong{display:block;color:var(--aqua);font-size:26px;direction:ltr;text-align:start}.timer-line small{color:#b8ccc7}.info-list{display:grid;grid-template-columns:1fr 1fr;gap:18px}.info-list dt{font-size:12px;color:var(--muted)}.info-list dd{margin:4px 0 0;font-size:15px;overflow-wrap:anywhere}.notes{white-space:pre-wrap;background:#faf9f5;padding:18px;border-radius:13px;margin-top:18px}.attachments{display:flex;gap:12px;flex-wrap:wrap;margin-top:16px}.attachment{width:120px;border:1px solid var(--line);border-radius:12px;overflow:hidden;font-size:11px;display:flex;flex-direction:column;justify-content:space-between;word-break:break-word}.attachment img{width:120px;height:85px;object-fit:cover}.attachment>a,.attachment>span{display:block;padding:7px;text-decoration:none}.attachment .btn{font-size:10px;padding:4px;border-radius:0}.attachment.removed{padding:12px;background:#f6f6f2;color:var(--muted)}details{margin-top:20px}summary{cursor:pointer;font-weight:600;padding:10px 0}.history{padding:0;list-style:none}.history li{border-inline-start:2px solid var(--line);padding:0 15px 20px;font-size:13px}.history small{display:block}.history pre{white-space:pre-wrap;font:inherit;max-height:140px;overflow:auto;color:var(--muted)}.notice{padding:14px 17px;border-radius:12px;background:#e9f7f2;color:#376459;font-size:14px;margin:15px 0}.warn{background:#fff2df;color:#76542a}.analytics-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin:25px 0}.analytics-grid .panel h3{margin-bottom:20px}.chart{width:100%;height:auto;max-height:260px}.chart text{font-family:Plex,sans-serif;font-size:11px;fill:var(--muted)}.chart .submitted{fill:var(--blue)}.chart .completed{fill:var(--coral)}.chart .axis{stroke:var(--line)}.bar-row{display:grid;grid-template-columns:1fr 2fr 35px;gap:12px;align-items:center;margin:14px 0;font-size:13px;width:100%;background:none;border:0;color:var(--ink);text-align:start}.bar-row:hover{color:#207975}.bar-row meter{width:100%;height:15px;accent-color:var(--blue)}table{width:100%;border-collapse:collapse;font-size:13px}th,td{text-align:start;padding:12px;border-bottom:1px solid var(--line)}th{font-weight:600;color:var(--muted)}.table-scroll{overflow-x:auto}.wide-panel{grid-column:1/-1}.timing-table td:first-child{min-width:170px}.settings-layout{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-bottom:50px}.employee-row{display:grid;grid-template-columns:1fr auto auto;gap:10px;align-items:center;padding-block:10px;border-bottom:1px solid var(--line)}.employee-row input[type=checkbox]{width:20px}.storage-card{background:#e8f6f0}dialog{border:0;border-radius:25px;padding:30px;max-width:520px;width:calc(100% - 32px);color:var(--ink);box-shadow:0 30px 100px #0003}dialog::backdrop{background:#17343280}dialog h2{font-size:30px;margin-bottom:12px}dialog .field{margin-block:20px}#toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:var(--ink);color:white;padding:13px 25px;border-radius:14px;z-index:50;box-shadow:var(--shadow);display:none;max-width:90vw}#toast.visible{display:block}.flex-between{display:flex;align-items:center;justify-content:space-between;gap:15px}.gap-top{margin-top:20px}.spaced{margin-top:30px}.password-hint{margin-top:12px}.text-link{border:0;background:none;color:#267975;text-decoration:underline;padding:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.overdue{color:var(--danger);font-size:12px}.login-top{display:flex;justify-content:space-between}.legal-note{font-size:12px;color:var(--muted);margin:16px 0}.done-summary{padding:18px;background:#eaf6f0;border-radius:14px}.done-summary p{white-space:pre-wrap}.public-back{margin-top:24px}
@keyframes float{0%,100%{translate:0 0;rotate:0deg}50%{translate:0 -12px;rotate:4deg}}
@media(min-width:1500px){.hero{min-height:710px}.hero-art{height:555px}}
@media(max-width:1050px){.wrap{padding-inline:24px}.ticket-grid{grid-template-columns:repeat(2,1fr)}.filters{grid-template-columns:repeat(3,1fr)}.detail-grid{grid-template-columns:1fr 290px}.login-form{padding:40px}.login-art{padding:40px}.hero-art{height:450px}.hero h1{font-size:53px}.form-layout{grid-template-columns:1fr 260px}}
@media(max-width:760px){.topbar{height:76px;padding:0 18px;gap:10px}.brand-lockup{gap:9px}.brand-lockup strong{font-size:17px}.brand-lockup small,.top-actions .date-pill{display:none}.logo-tile{width:62px;height:48px;padding:9px 14px}.top-actions{gap:5px}.pill{padding:7px 12px;font-size:12px}.wrap{padding-inline:18px}.hero{grid-template-columns:1fr;gap:25px;padding-block:32px}.hero h1{font-size:46px}.hero p{font-size:17px}.hero-art{height:330px;border-radius:100px 100px 26px 26px;max-width:450px;width:100%;margin:auto}.hero-art .big-logo{width:160px;top:45px}.hero-art .palm{width:145px;top:20px}.hero-art .flower{top:150px;width:100px}.hero-art:before{width:180px;height:180px;top:10px}.hero-art .star{width:65px;bottom:80px}.steps-strip{grid-template-columns:1fr;gap:0;margin-bottom:30px}.step-item{padding:15px}.form-layout,.detail-grid,.settings-layout{grid-template-columns:1fr}.form-layout .aside-card{display:none}.panel{padding:22px;border-radius:21px}.form-grid{gap:16px;grid-template-columns:1fr}.field.wide{grid-column:auto}.choice{font-size:17px;padding:15px;gap:8px}.choice small{font-size:11px}.page-heading h1{font-size:38px}.page-heading{margin:28px 0 22px}.page-heading p{font-size:15px}.login-shell{padding:20px 14px}.login-card{grid-template-columns:1fr;border-radius:26px;min-height:0}.login-art{display:none}.login-form{padding:30px 24px 45px}.login-form h1{font-size:40px}.summary-grid{grid-template-columns:repeat(2,1fr);gap:10px}.metric{padding:16px}.metric strong{font-size:28px}.filters{grid-template-columns:1fr 1fr}.ticket-grid{grid-template-columns:1fr}.toolbar{align-items:start;flex-direction:column}.workspace-nav{gap:3px;padding:12px 0}.workspace-nav button{padding:9px 14px;font-size:13px}.detail-header{align-items:start;flex-direction:column}.detail-header h1{font-size:30px}.detail-grid .detail-aside{grid-row:1}.detail-aside .timer-card{display:grid;grid-template-columns:1fr 1fr;gap:10px}.timer-card h3{grid-column:1/-1}.timer-line{padding:7px 0}.timer-line strong{font-size:20px}.detail-aside>.panel:not(.timer-card){display:none}.info-list{gap:13px}.analytics-grid{grid-template-columns:1fr}.wide-panel{grid-column:auto}.analytics-grid .panel{padding:18px}.section-head h2{font-size:27px}.summary-grid .metric small{font-size:12px}.ambient{display:none}.employee-row{grid-template-columns:1fr auto auto}.ticket-number{font-size:28px}.bar-row{grid-template-columns:1.3fr 1.5fr 25px}.flex-between{flex-wrap:wrap}.detail-main .panel{padding:22px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Separate the logo and landscape so neither is covered by the other. */
.hero-art .big-logo{width:170px;top:45px}.hero-art .landscape{height:50%}.hero-art .flower{top:185px;width:100px}.hero-art .star{bottom:125px}
@media(max-width:760px){.hero-art .big-logo{width:135px;top:30px}.hero-art .flower{top:115px;width:75px}.hero-art .star{bottom:75px}}

meter::-webkit-meter-bar{background:#edf2ef;border:0;border-radius:12px}meter::-webkit-meter-optimum-value{background:var(--blue);border-radius:12px}meter::-moz-meter-bar{background:var(--blue);border-radius:12px}

.island-finish{display:flex;justify-content:center;align-items:center;gap:40px;background:#fef4e7;border-radius:26px;padding:25px;margin-bottom:45px}.island-finish img{height:100px;width:auto}.island-finish .script{color:var(--ink);font-size:38px}.aside-card:before{content:"";position:absolute;inset:0;background-image:url("/static/assets/brand/pattern-31.webp");background-size:300px;opacity:.04;pointer-events:none}.aside-card>*{position:relative}@media(max-width:760px){.island-finish{gap:15px;padding:20px 14px}.island-finish img{height:70px}.island-finish .script{font-size:26px}.island-finish img:nth-child(2){display:none}}

/* State colors are carried by ticket borders and badges. */
.ticket-card.unread{background:var(--ticket-tint);border:2px solid #ed907f}
.ticket-card.in-progress{background:var(--ticket-tint);border:2px solid #e5c67c}
.ticket-card.complete{background:var(--ticket-tint);border:2px solid #83c8ac}
.ticket-card:hover{border-color:var(--ink)}
.status.finance-needed{background:#b92f38;color:white;border-radius:8px;padding:5px 9px;font-weight:600}
.status.finance-needed:before{content:'!';font-weight:700}
#admin-unlock-form .field+.field{margin-top:16px}

.admin-heading{display:flex;justify-content:space-between;align-items:center;gap:18px;margin:24px 0;flex-wrap:wrap}.admin-tabs{display:flex;gap:10px}.admin-tabs .selected{background:var(--ink);color:white}
.competition{margin-bottom:28px;background:#fffefa}.competition h2{font-size:29px;max-width:720px;margin-top:8px}.comparison-controls{display:flex;gap:24px;justify-content:space-between;align-items:end;flex-wrap:wrap}.comparison-controls fieldset{border:0;padding:0;margin:0}.comparison-controls legend{font-size:14px;margin-bottom:10px}.employee-choice{display:flex;gap:8px;align-items:center;padding:10px 18px;border:1px solid var(--line);border-radius:30px;background:white;cursor:pointer}.employee-choice:has(input:checked){background:#d8f3e9;border-color:#83c8ac}.employee-choice input{accent-color:var(--ink)}.comparison-controls select{min-width:150px}.comparison-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-top:26px}.comparison-panel{border:1px solid var(--line);border-radius:20px;background:white;padding:22px;min-width:0}.comparison-panel h3{font-size:22px}.comparison-panel>p{min-height:44px;margin-top:6px}.comparison-chart{width:100%;height:auto;margin-top:26px;overflow:visible;direction:ltr}.comparison-chart text{fill:var(--ink);font-family:Plex,Arial,sans-serif}.comparison-name,.comparison-value{font-size:19px}.comparison-sample{font-size:14px;fill:var(--muted)!important}.comparison-track{fill:#eef2f0}.employee-color-1{fill:#55b9ba}.employee-color-2{fill:#ff6656}.employee-color-3{fill:#856194}.comparison-values{margin-top:15px}
@media(max-width:1050px){.comparison-grid{grid-template-columns:1fr}.comparison-panel>p{min-height:0}}
@media(max-width:760px){.competition h2{font-size:23px}.comparison-controls{gap:18px}.comparison-panel{padding:16px}.employee-choice{padding:8px 12px}.comparison-name,.comparison-value{font-size:22px}.comparison-sample{font-size:18px}}

.refund-fields{display:grid;gap:16px}.refund-costs{margin-bottom:28px}.refund-costs h2{font-size:29px}.refund-totals{display:grid;grid-template-columns:1fr 1fr;gap:18px}.refund-total{display:flex;flex-direction:column;gap:10px;padding:24px;border-radius:18px;background:#d8f3e9}.refund-total.app_balance{background:#eee7f2}.refund-total strong{font-size:30px}.cost-group{border-top:1px solid var(--line);margin-top:20px;padding-top:16px}.cost-group h4{margin:0 0 12px;font-size:17px}.cost-row{display:grid;grid-template-columns:1.2fr 1fr auto;align-items:center;gap:10px;margin:13px 0;font-size:13px}.cost-row small{display:block;font-size:11px}.cost-row strong{font-size:14px;white-space:nowrap}.cost-row meter{width:100%;height:17px;accent-color:#55b9ba}.cost-row meter::-webkit-meter-bar{background:#eef2f0;border:0}.cost-row meter::-webkit-meter-optimum-value{background:#55b9ba}.cost-row.app_balance meter::-webkit-meter-optimum-value{background:#856194}.cost-row.money meter::-moz-meter-bar{background:#55b9ba}.cost-row.app_balance meter::-moz-meter-bar{background:#856194}
@media(max-width:760px){.refund-costs h2{font-size:23px}.refund-total{padding:15px}.refund-total strong{font-size:21px}.cost-row{grid-template-columns:1fr auto}.cost-row meter{grid-column:1/-1;grid-row:2}.cost-row strong{grid-column:2;grid-row:1}}

.refund-filters{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;align-items:end}.refund-filters>.row,.refund-filters>.error{grid-column:1/-1}.refund-filters>.error:empty{display:none}.refund-totals:has(>.refund-total:only-child){grid-template-columns:1fr}
@media(max-width:1050px){.refund-filters{grid-template-columns:1fr 1fr}}
@media(max-width:480px){.refund-filters{grid-template-columns:1fr}}

/* Readable ticket typography with a three-color Malama status palette. */
.ticket-card{--ticket-color:#b94337;--ticket-tint:#fff0ec;position:relative;isolation:isolate;overflow:hidden;border:2px solid var(--ticket-color)!important;background:var(--ticket-tint);font-family:Tahoma,Arial,sans-serif;padding:25px;color:#173b30;line-height:1.75}
.ticket-card.unread{--ticket-color:#b94337;--ticket-tint:#fff0ec}
.ticket-card.in-progress{--ticket-color:#b96319;--ticket-tint:#fff1e2}
.ticket-card.complete{--ticket-color:#287553;--ticket-tint:#e8f5ed}
.ticket-card:before{content:'';position:absolute;inset:8px;border:1px dashed var(--ticket-color);border-radius:16px;opacity:.35;pointer-events:none;z-index:-1}
.ticket-card:after{content:'';position:absolute;inset-inline-end:-20px;top:105px;width:140px;height:140px;background:var(--ticket-color);mask:url('/static/assets/brand/hibiscus-black.webp') center/contain no-repeat;-webkit-mask:url('/static/assets/brand/hibiscus-black.webp') center/contain no-repeat;opacity:.08;pointer-events:none;z-index:-1;transform:rotate(-15deg)}
.ticket-identity{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:15px 0}.ticket-logo{width:50px;height:47px;object-fit:contain;background:var(--ticket-color);padding:8px;border-radius:12px}.ticket-card .number{font-size:22px;margin:0;overflow-wrap:anywhere;font-family:Tahoma,Arial,sans-serif}.ticket-card h3{font-family:Tahoma,Arial,sans-serif;font-size:23px;font-weight:700;line-height:1.6}.ticket-card>small{font-size:16px;color:#344e43}.ticket-card .card-meta{font-size:16px;color:#344e43;line-height:1.9;border-color:var(--ticket-color)}.ticket-card .card-foot{font-size:14px;color:#344e43;gap:12px;flex-wrap:wrap}.ticket-card .badge{font-size:13px;font-weight:700;color:var(--ticket-color);background:#ffffffcc;border:1px solid currentColor;white-space:normal}.ticket-card .badge.red{color:#a52f29}
.ticket-card .status-row{display:grid;grid-template-columns:1fr;gap:9px}.ticket-card .status,.detail-header .status{font-family:Tahoma,Arial,sans-serif;font-size:16px;font-weight:700;line-height:1.55;padding:10px 12px;border:1px solid currentColor;border-radius:12px;background:#fffc;color:#99501c;white-space:normal}.ticket-card .status.done,.detail-header .status.done{color:#226347;background:#f1fbf5}.ticket-card .status.finance-needed,.detail-header .status.finance-needed{background:#ac342e;color:#fff;border-color:#ac342e}.ticket-card .status:before,.detail-header .status:before{font-size:19px;color:inherit}.ticket-card:hover{box-shadow:0 12px 30px #173b3024;transform:translateY(-3px)}
.finance-queue-wrap{margin-top:24px}.finance-queue{display:flex;align-items:center;justify-content:space-between;gap:24px;width:100%;padding:18px 24px;border:2px solid #ad342d;background:#fff2ee;border-radius:20px;color:#8c2823;text-align:start}.finance-queue strong{display:block;font-size:21px}.finance-queue small{display:block;font-size:15px;color:inherit;margin-top:4px}.finance-queue .queue-count{min-width:48px;height:48px;display:grid;place-items:center;border-radius:50%;font-size:24px;font-weight:700;background:#ad342d;color:white}.finance-queue[aria-pressed=true]{background:#ad342d;color:white}.finance-queue[aria-pressed=true] .queue-count{background:white;color:#ad342d}
.detail-main{gap:34px}.ticket-section{--section-color:#287553;--section-tint:#eef7f1;position:relative;border:2px solid #c6d7cc!important;border-top:6px solid var(--section-color)!important;border-radius:22px;font-family:Tahoma,Arial,sans-serif}.ticket-section.department.finance{--section-color:#b96319;--section-tint:#fff2e5}.ticket-section.department.hr{--section-color:#287553;--section-tint:#eef7f1}.ticket-section.history-section{--section-color:#b96319;--section-tint:#fff2e5}.ticket-section+.ticket-section:before{content:'';position:absolute;top:-24px;left:20px;right:20px;border-top:2px dashed #aebfb2;pointer-events:none}
.detail-main .ticket-section>.section-head{background:var(--section-tint);border-bottom:2px solid var(--section-color);margin:-28px -28px 24px;padding:23px 28px;border-radius:16px 16px 0 0;align-items:center;gap:18px}.ticket-section .section-head h2{font:700 27px/1.6 Tahoma,Arial,sans-serif}.ticket-section .section-head p{font:400 15px/1.8 Tahoma,Arial,sans-serif;color:#40584c;margin-top:5px}.ticket-section .eyebrow{font-family:Tahoma,Arial,sans-serif;color:var(--section-color);font-size:16px}.ticket-section .eyebrow:before{background:var(--section-color)}.ticket-section .field>span,.ticket-section .field>label{font-size:16px;font-weight:700}.ticket-section input,.ticket-section select,.ticket-section textarea,.ticket-section button{font-family:Tahoma,Arial,sans-serif;font-size:16px}.ticket-section .info-list dt{font-size:15px;color:#40584c}.ticket-section .info-list dd{font-size:17px}.ticket-section .badge{font-size:14px;padding:7px 12px;white-space:normal}.ticket-section .hint{font-size:14px;line-height:1.8}.ticket-section .notes,.ticket-section .done-summary{font-size:17px;line-height:1.8}.ticket-section summary{font-size:18px}.ticket-section .done-summary p:empty{display:none}
@media(max-width:1100px){.ticket-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.ticket-grid{grid-template-columns:1fr}.ticket-card{padding:24px}.detail-main .ticket-section>.section-head{margin:-22px -22px 22px;padding:20px 22px;align-items:flex-start;flex-wrap:wrap}.ticket-section .section-head h2{font-size:25px}.finance-queue{padding:16px 20px}.detail-header .status-row{width:100%;display:grid;grid-template-columns:1fr}.detail-header .status{font-size:16px}}

/* New tickets glow until review; safety tickets pulse through their red fill. */
.ticket-card,.ticket-card:hover{box-shadow:none;filter:none;transform:none}
.ticket-card.unread{animation:new-ticket-glow 2.6s ease-in-out infinite}
.ticket-card.unread.safety-ticket{--ticket-color:#c52e27;--ticket-tint:#ffe6df;animation:safety-fill-glow 2.6s ease-in-out infinite}
.supervisor-alert{display:flex;align-items:center;gap:10px;padding:12px 16px;margin:16px 0;border:2px solid #c52e27;border-radius:12px;background:#c52e27;color:white;font:700 17px/1.6 Tahoma,Arial,sans-serif}
.supervisor-alert>span{display:grid;place-items:center;border:2px solid currentColor;border-radius:50%;width:26px;height:26px;flex-shrink:0}
@keyframes new-ticket-glow{0%,100%{background-color:#fff0ec;box-shadow:0 0 0 1px #b943371a}50%{background-color:#ffe4dc;box-shadow:0 0 14px 2px #b9433740}}
@keyframes safety-fill-glow{0%,100%{background-color:#ffe6df;box-shadow:none}50%{background-color:#ffb9ae;box-shadow:none}}
@media(prefers-reduced-motion:reduce){.ticket-card.unread,.ticket-card.unread.safety-ticket{animation:none}.ticket-card.unread:not(.safety-ticket){box-shadow:0 0 0 3px #b9433733}.ticket-card.unread.safety-ticket{background-color:#ffd0c5;box-shadow:none}}
.comparison-controls .field{max-width:100%}.comparison-controls select{max-width:100%}

/* Ticket sections remain flat; card borders have uniform width. */
.ticket-section{box-shadow:none}

/* Keep the original analytics layout inside narrow screens; tables scroll locally. */
.analytics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.analytics-grid>.panel{min-width:0;overflow-x:auto}
@media(max-width:760px){.analytics-grid{grid-template-columns:minmax(0,1fr)}}